Something didn't happen as planned. See LBD's return policy here.
Layers By Design accepts returns for ‘Ready to Ship’ 3D printed products within 2 weeks from the date of purchase. Please email us at firstname.lastname@example.org to initiate a return or exchange.
Please note that unless an item arrives damaged or an order is received with error, the customer will be responsible for all shipping costs associated with returning an item.
Customized orders cannot be returned due to the personalized nature of the products. Additionally, sale items cannot be returned or exchanged.
Layers By Design cannot accept returns or give refunds for any used products.